Noticeboard

SPIRE

On 7th March 2017, a national campaign will launch to introduce SPIRE to the public and explain what it means for Patients. NHS Scotland is improving the way it uses information from GP patient records. Please see the SPIRE page for more information and links to the SPIRE website. 

Shingles Vaccination

 The shingles vaccination programme for 2016/17 has recently been announced. The programme is principally aimed at 

  • People aged 70 years (routine)
  • People aged 76 years (catch-up)
  • People aged 77 & 78 years (continuing catch up from 2015/16

If you were previously eligible and did not take up the offer of vaccination, you can still be vaccinated. This includes people aged 71 - 73 (inclusive) and those aged 79. People aged 74 & 75 years will be vaccinated in future programmes. 

New NHS 24 Number

111, the NEW, free number for NHS 24.

Evenings and Weekends  

Out of hours medical care is organised by NHS Borders. If you require urgent medical advice or attention out of hours (between 6.00 pm and 8.00 am Monday to Friday and 6.00 pm Friday to 8.00 am Monday) please telephone  NHS 24 on 111.

Test Results

We would ask that you check the results of any blood tests by ringing the surgery between 2.00 and 4.00 pm. Most blood and urine results take one week to come back and be interpreted by the doctor. Some blood tests results may take up to four weeks if they involve more complicated analysis. If you need to book a test, please phone (01361) 883373. 

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

 

Appointments

appointmentsWe prefer to consult by appointment as this allows us to organise our working day more effectively and avoids your having to wait for long periods. We recognise the need to make special arrangements for patients requiring to be seen quickly. If you are particularly worried, it is sometimes helpful to let the receptionist know a little bit about your problem so the doctor can determine what special arrangements are necessary.

The practice had to adapt its appointment system during the covid pandemic and we will continue using this system as we move forward from the pandemic. Appointments can be booked in advance for routine problems, or on the day for something more urgent. 

All GP appointments will  be offered a telephone consultation in the first instance. Patients who then need a face to face examination, will be offered a time to attend the surgery by the GP. The reception staff cannot book a face to face appointment, this is entirely done at the discretion of the GP and based on clinical need. 

Patients not seen within the previous three years may request an appointment with our practice nurse or a GP for a general check on their health.

Patients aged 75 or over may request a similar appointment. This can be undertaken in the home if the doctor decides it would be more appropriate in light of your medical condition.

Access

Disabled parking spaces are provided close to the surgery for those physically less able, and there are no stairs in the building. Please observe the ‘No Parking’ instructions to allow for ambulance access.  Do not park or wait in/at the doctor spaces to the rear of the health centre, access is required at all times by GPs. 

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